19 Point Verification
- A rating with the BBB – All PHE members have up to date and outstanding ratings with the BBB. The BBB has been in business serving the Public and Local Businesses since 1920.

- Locally owned and operated – not a nationwide franchise or chain store – PHE supports locally owned and operated home improvement companies. PHE helps keep your dollars in your community.
- Offers products Made in the USA – PHE requires that ALL PHE members offer products made or grown in the USA.
- Checked for all necessary required licenses – When a licenses is required to preform the work contracted PHE insures that each member will have all necessary licesnes up to date and in place at all times.
- Checked for all necessary required Workman’s Compensation Insurance – PHE ensures all Experts have required all Workman’s Compensation Insurances are in place prior to the start of any job.
- Checked for all necessary required Property Damage Coverage – PHE ensures all PHE Experts carry the proper and necessary amounts of Property Damage Coverage at all times.
- Checked for all necessary required Public Liability Insurance – PHE ensures that all Experts carry up to date and required Public Liability Insurance when necessary.
- Check that the Expert has conducted back ground checks on all employees
- All Experts are S.F.I companies. Sell, Furnish and Install and preform all warranty work themselves, do not sub out warranty work.
- All Experts will provide a clear and concise description of the project and who is responsible for each aspect of the job.
- All Experts will provide above industry standard warranties on all products sold
- All Experts will provide above industry standard warranties on all installation provided
- All Experts will provide a Lien Release once the job is completed and paid for in full
- All Experts know and will follow local building codes and regulations according the State – PHE members has confirmed that all Experts have all proper and necessary knowledge of the required code in service areas.
- All Experts will provide a clear, concise, and complete description of the project. And who will be responsible for which aspects of start dates and estimated completion dates.
- All Experts when necessary will provide who is responsible for obtaining permits if required. This is usually the Expert.
- Any changes to the original contract will be handled with a contract change authorization in writing and will be clear and concise as to who is responsible for the changes.
- Terms for payment and will be clear and concise prior to the signing of any Sales Agreement – PHE verified that ALL members provide written, clear and concise estimates and contracts.
- Buyer complaint resolution assistance program – If terms and agreements were not fulfilled PHE will assist the homeowner in a proper resolution.